Refund Policy

Sometimes a travel advisory in a destination will interrupt your travel plans. Guest-impacting events like extreme weather, airport closures, and disease outbreaks unrelated to COVID-19 can happen. While the travel advisory is in effect, we apply our flexible change/cancel guidelines until it is lifted, and normal operations resume.

If there’s a current travel advisory for your destination on your trip dates, you have options. We will waive the change or cancellation fee, and you have the option to:

Change your retreat dates to a difference retreat, you won’t be charged. Some conditions may apply.
Cancel your retreat. You’ll get a refund according to the guidelines for the original event.

Privacy Policy

Scope of This Privacy Policy

The Team @Beyond Impossible respects your privacy and is required to manage your personal information in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA). The definition of personal information under FIPPA is “…recorded information about an identifiable individual…” This privacy policy describes how we manage your personal information in compliance with FIPPA. Please check the policy periodically for updates.

Personal Information Collection:

Website Details: Google Analytics may also collect information about the parts of our application or website you use.

Information collected automatically will be done using Cookies. It may be possible to refuse to accept cookies by activating the appropriate setting. However, if you select this setting you may be unable to access certain parts of our application. You can choose whether to share personal information. If you choose not to share, some parts of our sites and some services may be more difficult or impossible to use. Your browser may give you the ability to reject cookies or turn off location-based capabilities. If you choose not to disable these features, some parts of our sites and some services may be more difficult or impossible to use.

How We Use Your Information:

We use your personal information for only these purposes:

To respond to your requests or questions regarding the retreats.
To communicate with you (e.g. send notifications about your transactions, or changes to our sites, applications, or policies).
As otherwise required by law.

Your personal information is only disclosed for the following reasons:

For legal purposes. To comply with any court order, law or legal process, including responding to any government or regulatory request.
With your prior, informed, consent.

Security:

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. However, the internet is a public place. We cannot promise that your information will remain secure. We encourage you to use caution when sharing information. The safety and security of your information also depends on you. We ask you not to share this information with anyone.

Third Parties:

There may be links to third party websites during the process of viewing linked sites. These sites are not a part of the Beyond Impossible system and you are not required to access them. If you access these sites, this privacy policy does not apply.